Shipping policy

SHIPPING & RETURNS

ORDER PROCESSING

Most orders take 2 - 3 business days (not including holidays or weekends) to process. This DOES NOT include shipping timeline. PLEASE READ BELOW.

EXPECT SHIPPING DELAYS

Due to COVID-19, USPS is taking longer than usual to process and ship orders. We cannot control how quickly USPS scans, sorts, and delivers your package.  

SHIPPING TIMELINE (EXPECT DELAYS)

USPS Priority Mail: 1 - 2 Weeks (may be longer, depending on USPS workload)

Package taking too long to be delivered? Call: 1-800-ASK-USPS.

STOLEN / LOST PACKAGES

We are not responsible for any stolen or lost packages. For these issues please contact USPS directly at 1-800-ASK-USPS.

EXCHANGE & RETURN POLICY

We do not offer any exchanges, or refunds of any kind to any of our products including gift cards. All online and in store/event sales are final. For returns, please read our Refund Policy for further instructions.

SENT DAMAGED OR WRONG ITEMS

In the unlikely case of a damaged item or if you received the wrong item. please email us at shop.ramc@gmail.com within 7 days to correct the issue. We cannot help you after the 7 days or if the item has been worn/used. We are not responsible for wear and tear.